IT Services & IT Support for Philadelphia Businesses

  • Servicing The Construction, Architect, and Engineering Industries for over 20 years
  • We Have Over 16 Clients That Have Been With Us For Over 18+ Years
  • 90 Second Or Less Response Time
  • We Answer Our Phones Live!
  • You Get a Local Team of IT Professionals, Not a ‘One Man Band’
  • Zero Risk Commitment

Call us Today at 215-755-5661

brian-owner

Brian Vile
Owner

Managed IT
Services

We’ll manage all of your IT services for a flat-rate fee.

VoIP
Services

We can help you stay connected, more easily.

Cloud
Computing

You'll never have to worry about losing your data again.

Network
Security

Let us help you keep your company's data safe from harm.

Data Backup &
Recovery

Prevent the unexpected from ruining your company.

Office 365
Services

We will help you select the RIGHT plan for your organization.

Remote Work
Solutions

Allow your staff to work remotely and secure.

Call Us Today At 215-755-5661

7 Reasons to Choose Viletech Computer Solutions to Support Your Computer Network

1

We answer our phones LIVE.
You will never have to wait around for a return call, your call will be answered by a certified technician in 3 rings or less and you will never get an automated attendant.

2

90 Second Response Time.
Minimize downtime by having a certified technician assigned to your emergency within 90 seconds or less on average. For non-Emergency calls our response time average is 3.4 minutes and all after hour calls are directed to our on-call technician.

3

You’ll get a LOCAL team of IT professionals, Not a ‘One Man Band’.
You will never have to worry about your technician going on vacation or taking sick time. With Viletech Computer Solutions you get a team of experts that has years of real-life IT and business experience. Our team is local and never outsourced which means we know your network, your preferences, your history and fixes that have happened in the past.

4

We Fix the problem and not just “Band-Aid” it.
Which means your issue is fixed correctly the first time. We don’t look for the “Quick Fix” or play the “Blame Game” with your vendors.

5

Zero Risk Commitment.
You will never be handcuffed into a multi-year contract; we retain our client’s loyalty by delivering excellent service. If you are ever unhappy with the service you are receiving from us, we only require written notice to cancel the contract. We take pride in our services which is why we have over 16 clients that have worked with us for 18+ years.

6

We Will Never “Nickel & Dime” you.
You will know exactly what you are paying every month, our Contracts are ‘All-Inclusive’. When it comes time for project work you will never be surprised, you’ll know the total cost before the job begins, and all work must be pre-approved by the client.

7

One Stop Shop.
You are never caught in the middle between IT & your vendors. We own YOUR problems, whether its’ resolving an outage with your ISP or an issue with your line of business software vendor. That doesn’t mean we can fix faulty software — but we WILL be the liaison between you and your vendor to resolve problems you are having and make sure these applications work smoothly for you.

See what other business owners are saying about us…

Responsive, Professional, Cost-Effective

VileTech provides professional, personalized and cost-effective IT support services to Alterra Property Group. Their biggest strength is their responsiveness and ability to fit the IT solution to the company they are servicing.

VileTech is more responsive to time sensitive IT support needs and is more proactive in suggesting IT enhancements that balance cost and customer benefit, than other service providers, we used previously.

If you are looking for an outsourced IT provider that custom tailors to small and medium sized businesses, VileTech is a good fit.

Leo Addimando Managing Partner
Alterra Property Group, LLC
Philadelphia, PA

Made Working Remotely Seamless!

VileTech Computer Solutions recommended and migrated us to the Office 365 suite. I think the cloud capabilities have made the remote nature of work during the pandemic seamless. Their responsiveness is excellent, along with their willingness to work with us to accomplish our goals/make us more informed about the IT space since it’s not our area of knowledge.

I highly recommend VileTech and in fact have recommended them to many business colleagues. They are knowledgeable, responsible and customer oriented.

Jeff Pustizzi President
Rittenhouse Law
Philadelphia, PA

Response Rate Is Second to None

Viletech Computer Solutions allows us to meet all of our IT needs at an affordable cost and allows us an OnDemand service that a small business like ours needs without sacrificing on competency or the white glove service you require to keep your business running.

First and foremost, Viletech’s Computer Solutions response rate is second to none. They answer immediately and address the concern immediately. When we have an IT issue, we need it handled right then and there and this is the type of service Viletech Computer Solutions provides.

Second, they are efficient with their time and do not run up the bill on their clients. There are a lot of IT support companies to choose from but if you want a fair vendor who treats you like you are their most important client no matter how trivial the issue, Viletech Computer Solutions is your best choice. You won’t regret it.

Boyd Steinhoff Co-Owner
Philly Case Co.
Philadelphia, PA

Read More From Our Clients

Not Ready To Call Us Just Yet?

If so, we would at least like to give you a copy of our recently published report, The Philadelphia Construction, Architect, and Engineering Business Owner Guide To IT Support Services And Fees.

Even if you aren’t ready to make a change right now, this will give you the 3 most common ways IT services companies charge for their services, and the pros and cons of each approach, 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data, and more.

Simply fill out the form here and download your copy today!

  • Download Your
    Free Copy Now

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